Frequently Asked Questions

Everything you need to know about your Polishey experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

Are Polishey products cruelty-free?

Yes, we are committed to ethical beauty. All Polishey products are 100% cruelty-free and we never test on animals at any stage of production.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return unopened products for a full refund or exchange.

Can I track my order?

Absolutely! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

Are your beauty products suitable for sensitive skin?

Most of our products are formulated with gentle ingredients suitable for all skin types. However, we recommend checking the full ingredient list on each product page or performing a patch test before full application.